A Normally, our delivery time is 15-30 days after we receive the deposit. If the order is big, we need to extend the delivery time.
Q Which incoterms 2010 terms can we work?
A
RELA MACHINERY Company is a professional and sophisticated international supplier, can handle all INCOTERMS 2010 terms, and we normally work on EXW, FOB, CIF, DDU, etc.
Q Which payment terms can we accept?
A
1. Normally we can work on T/T term or L/C.
2. On T/T term,30% down payment is required in advance. And 70% balance shall be settled before shipment.
3. On L/C term, a 100% irrevocable L/C without soft clauses can be accepted. Please seek the advice form the individual sales manager whom you work with.
Q Warranty Time
A
We ensure one year warranty, lift-long service and provides technical support free of charge within or after warranty.
Q What logistics ways we can work for shipment?
A
We can ship construction machinery by various transportation tools.
Normally, we will go by sea, to main continents, for light spare parts in urgent demand, we can ship it by international courier service. Such as DHL, TNT, UPS or FedEx.
